Once the decision is made to contact a divorce lawyer, one of the most important next steps is selecting the right professional lawyer to support you through the process.
Your initial contact, whether through a brief phone call or an online enquiry, can shape the direction of everything that follows.
At GJC Law, we understand that taking this first step may feel overwhelming, especially if you are uncertain about what to say or whether the timing is right. To help, we’ve outlined what you can expect when you reach out.
Why Your First Contact Matters
Whether you’re still considering your options or have already decided to proceed with divorce, making direct contact with a law firm helps to ensure the information exchanged is accurate and confidential from the outset. It also allows us to conduct a conflict check and gain a basic understanding of your matter early in the process.
Please note that this initial contact is not intended to provide legal advice. Rather, it allows us to assess whether we can act for you and, if so, to arrange a suitable follow-up appointment with one of our family lawyers.
Our Conflict Search Process
Before we can assist you, we are professionally obligated to confirm that no conflict of interest exists. During your initial contact, we will typically ask for:
- Your full name
- Your spouse’s full name
- Your ex-spouse’s full name (if applicable)
This enables us to conduct a conflict search and determine whether our firm has had any prior involvement with the other party. If no conflict is identified, we will proceed to arrange a consultation. Should a conflict arise, we will let you know and refer you elsewhere as appropriate.
Providing accurate information at this stage ensures a smooth process and safeguards the integrity of your matter.
What to Expect During the First Call
Once the conflict check is completed or underway, we may ask for several additional, non-legal details to help us prepare for your appointment. These may include:
- Whether children are involved
- Any urgent concerns (e.g. family violence, safety)
- Length of the marriage
- Whether you have received or expect to receive divorce papers
These questions are purely administrative and are kept strictly confidential by all members of our team.
Read more: What Happens During the First Meeting with your Divorce Lawyer?
Tips for a Smooth First Contact
Reach out personally
: It’s best for you to contact us directly. This ensures we receive accurate information and can respond appropriately. We’ve encountered situations where third parties unintentionally conveyed incomplete or inaccurate details, resulting in delays or miscommunication.
Share the best way and time to contact you
: If privacy is a concern, let us know your preferred contact method and when it’s safe for us to reach you. Many clients prefer communication via email or WhatsApp.
Hold legal questions for your appointment
: While we understand you may have pressing concerns, the consultation is the appropriate time to discuss legal issues with a lawyer in detail.
A Step Forward
Taking the first step does not mean rushing into litigation. It’s about equipping yourself with the right information and support to make thoughtful, informed decisions.
If you’re ready to begin, call us directly at +65 6337 0469.
We’re here to guide you forward with clarity and confidence.
We’re here for you
Our lawyers at GJC Law offer a free 20-minute consultation to explain the divorce process and determine whether you qualify for divorce in Singapore.
Our goal is to help you find a resolution that works for you.
